Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of neda munson

neda munson

July 13, 2026

5  out of  5
rating by neda munson
"Great customer help from Char..My car broke down over the weekend and had to be towed .She helped me get things taken care of..Very much appreciated.."
Profile photo of Barbara Moulder

Barbara Moulder

June 29, 2026

5  out of  5
rating by Barbara Moulder
"I felt very comfortable with this company from the very first call. It was actually divine intervention and the hospitality. The courtesy the clearness there's no mixup they didn't enter my name in wrong and have me with someone else's drivers license number on my policy like the last company and Very easy very very kind people. I mean these people are like. Your friends and family, but don't go get any ideas. They're not gonna borrow you money.👍"
We responded:
"Barbara, thank you so much for sharing this! We’re honored you felt comfortable from the very first call, and we truly appreciate your kind words about our hospitality, courtesy, and clear communication. We’re glad everything was set up correctly—especially with your name and driver’s license information—and that our team made the process easy.

We’re here for you anytime you need questions answered or help with your policy.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Kathleen Bowden

Kathleen Bowden

June 5, 2026

5  out of  5
rating by Kathleen Bowden
"Scott did a wonderful job"
We responded:
"Kathleen, thank you for the wonderful review! We’re glad Scott did a great job and helped with your vehicle and mortgage insurance needs. We appreciate you choosing Kelli Swart State Farm and look forward to assisting you anytime.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Phil Ladisa

Phil Ladisa

June 2, 2026

5  out of  5
rating by Phil Ladisa
"We have been with State Farm forever and they have met our expectations each and every time with competitive pricing and customer service. Thank you!"
We responded:
"Phil, thank you for the great review! We truly appreciate your continued loyalty to State Farm and are glad we’ve consistently met your expectations with competitive pricing and dependable customer service. We’re grateful for you choosing Kelli Swart State Farm for your property, vehicle, and mortgage insurance needs.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Brian Otterness

Brian Otterness

May 27, 2026

5  out of  5
rating by Brian Otterness
"Immediately when I sent in the quote, Scott Alford was on it to provide me great service for both vehicle and renters insurance. He was able to save me tremendous money from my last insurance provider. If you have a chance, give him a call and see for yourself!"
We responded:
"Brian, thank you for the fantastic review! We’re glad Scott Alford was quick to respond after you sent your quote and that he was able to help you get great service for both your vehicle and renters insurance. We’re especially happy you were able to save a tremendous amount compared to your previous provider—thank you for recommending us!

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Mandy Golden

Mandy Golden

May 27, 2026

5  out of  5
rating by Mandy Golden
"I highly recommend Kelly Swart State Farm! I’ve had the opportunity to get to know Kelli, Ahmyah and Char, and I can confidently say this office is full of caring, genuine people with strong character and integrity.

They truly take the time to care for their customers on a personal level and go above and beyond to make people feel supported and valued. It’s clear they are passionate about helping others and serving their community well.

If you’re looking for an insurance team that is trustworthy, compassionate, and professional, this is an office you can feel good about working with."
We responded:
"Mandy, thank you so much for the thoughtful, heartfelt review! We’re truly grateful for you taking the time to share your experience. It means a lot that you’ve had the opportunity to get to know Kelli, Ahmyah, and Char, and that you feel supported by a team that genuinely cares about customers.

We’re especially honored by your kind words about trust, compassion, integrity, and going above and beyond—and we’re proud to serve our community. Thanks again for recommending Kelli Swart State Farm!

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Jenny Holland

Jenny Holland

May 21, 2026

5  out of  5
rating by Jenny Holland
"We’ve always had quick responses to our questions and requests."
We responded:
"Jenny, thank you for the review! We’re glad you’ve consistently received quick responses to your questions and requests—being responsive and easy to work with is exactly what we aim for at Kelli Swart State Farm.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Jenny Holland

Jenny Holland

May 21, 2026

5  out of  5
rating by Jenny Holland
"I’ve always had great customer service and quick responses to my questions."
We responded:
"We are happy to hear of the positive experience you have with our office Jenny, thank you!"
Profile photo of Dwayne Moench

Dwayne Moench

May 18, 2026

5  out of  5
rating by Dwayne Moench
"Scott walked me through the process of changing my insurance companies, one from which I was a client for many years. Scott made the process simple and as seamless as possible."
We responded:
"Dwayne, thank you for the wonderful review! We’re glad Scott was able to walk you through the process of switching insurance—especially after being with your previous company for many years—and that it felt simple and seamless. We truly appreciate you choosing Kelli Swart State Farm, and we’re here anytime you need help.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Sridhar Venkatesh

Sridhar Venkatesh

May 15, 2026

5  out of  5
rating by Sridhar Venkatesh
"Awesome service, always there to assist !"
We responded:
"Hi Sridhar — thank you for the 5-star review! We’re glad you found the price great and that our team was able to assist you whenever you needed help. 🚀 If you need anything for your motorcycle insurance in the future, we’ll be here."
Profile photo of Pamm Morrisette

Pamm Morrisette

May 7, 2026

5  out of  5
rating by Pamm Morrisette
"Every time I call State Farm Kelli Swarts office I get treated with kindness and respect, I always feel like I am their only client! They help me with all my insurance needs and I have a home, cabin, business, cars and all they toys insured with them and have for over 20 years!!"
We responded:
"Hi Pamm — thank you for your wonderful 5-star review! We’re so glad Kelli Swarts and the team treat you with kindness and respect every time you call. It means a lot to us that you’ve trusted us for over 20 years with your home, cabin, business, vehicles, and more. We’re here for all your insurance needs anytime!"
Profile photo of Jeff Kloc

Jeff Kloc

May 6, 2026

5  out of  5
rating by Jeff Kloc
"Scott was very friendly and knowledgeable! I had a great experience and would highly recommend."
We responded:
"Hi Jeff — thanks for the 5-star review! We’re glad Scott was friendly and knowledgeable, and that you had a great experience with your property and vehicle insurance. We truly appreciate your recommendation."
Profile photo of Maria Hiller

Maria Hiller

May 5, 2026

5  out of  5
rating by Maria Hiller
"Scott Alford was absolutely amazing helping me find the best quote that works for me and helping me get setup !!! THANK YOU SO MUCH !!"
We responded:
"Hi Maria — thank you for the 5-star review! We’re so glad Scott Alford was able to help you find a great quote for your vehicle insurance and get you fully set up. You’re very welcome, and we truly appreciate your trust!"
Profile photo of Bob Schilz

Bob Schilz

April 30, 2026

5  out of  5
rating by Bob Schilz
"Zach was very helpful. Won’t hesitate to contact him again if other questions arise."
We responded:
"Thank you for the great review! We’re so glad to hear that Zach was very helpful. Especially with your life insurance needs—if any other questions come up, please don’t hesitate to reach out. We’re here to help. 😊"
Profile photo of Jolene Anderson

Jolene Anderson

April 24, 2026

5  out of  5
rating by Jolene Anderson
"I have had a really easy, helpful, quick responsive and overall pleasant experience working with Kelli Swart and her team at State Farm. I don't plan on switching any time soon! :)"
We responded:
"Hi there—thank you so much for your kind review! We’re thrilled to hear you’ve had an easy, helpful, quick, and pleasant experience with Kelli and our team. Your trust means a lot to us, and we’re here whenever you need anything. We look forward to continuing to support you! 😊"
Profile photo of Melissa Kotek

Melissa Kotek

April 21, 2026

1  out of  5
rating by Melissa Kotek
"I’ve had State Farm instance for 35 years. Due to the length of time, my two previous agents have retired and we transferred to this agency to continue with State Farm.
Service here has been nothing like our previous agents. It’s hard to get any service at all…. We have to call multiple times and follow up with them to make sure they complete what they’ve promised to do. They provide dates and always fail to have things completed by ETA. i would not recommend this office for your State Farm insurance.

Edit for response from State Farm:
Even after they connected with my husband to take care of their unresponsiveness, they failed to follow back up within their quoted time frame.

Final edit: we switched to a different State Farm office and found out we were missing 2 large discounts. Saved a lot of money. Definitely would steer clear of this office."
We responded:
"Thank you for sharing your experience with us. We’re happy we had the chance to speak with you and clarify that one of your policies was still with a different agency, and we were waiting for the change to be completed by their office. We understand how important timely and reliable service is, and we sincerely apologize for any frustration caused during this transition. Please know that we are committed to providing exceptional service and look forward to the opportunity to demonstrate the high standards you expect from State Farm. Your satisfaction is very important to us, and we appreciate your patience as we work to make this right.

#InsuranceLikeFamily #CityofRogers #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #LikeAGoodNeighbor

Kelli Swart
State Farm"
Profile photo of 503skandic

503skandic

April 3, 2026

5  out of  5
rating by 503skandic
"Worked with Scott Alford, he was very helpful and informative. He never pushed anything on us. He made us feel comfortable and even made us laugh. He ran our information for auto and home insurance. He saved us $1200 a year with both combined. We could not be any happier. Hope for many years of savings. Thanks Scott and State Farm.

PS: Give Scott a raise. It's well deserved. Kelli, you have a great Agent. Worth the money!"
We responded:
"Thank you so much for the fantastic review! We’re thrilled to hear that Scott Alford was helpful, informative, and never felt pushy—just professional, comfortable, and even able to make you laugh. We’re also glad he was able to review your auto and home insurance and help you save $1,200 a year with both combined.

Thanks again for your kind words about Scott and our team—we truly appreciate you, and we look forward to serving you for many years to come.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Trish Bragdon

Trish Bragdon

March 25, 2026

5  out of  5
rating by Trish Bragdon
"I can't thank Scott Alford enough. He surpassed my expectations. He provided me a quote that saved me up to $800 on my home owners and car insurance. He also worked quickly so it only took a few hours to switch everything over. Thanks Scott for your dedication and great customer service!"
We responded:
"Trish, thank you so much for the wonderful review! We’re thrilled to hear Scott Alford surpassed your expectations—saving you up to $800 on your homeowners and car insurance and making the switch quickly so it only took a few hours. That’s exactly how we want every policy change to feel: helpful, efficient, and supportive.

Thanks again for choosing Kelli Swart State Farm—Scott and our whole team appreciate you!

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Nicole K

Nicole K

March 24, 2026

5  out of  5
rating by Nicole K
"Zach was so much help. He is very knowledgeable and friendly. He ensured I was well taken care of and that I was covered fully. His customer service was fantastic and I feel comfortable knowing I’m in good hands with a State Farm."
We responded:
"Nicole, thank you so much for the great review! We’re thrilled to hear Zach was so helpful—knowledgeable, friendly, and ensuring you were fully covered. It means a lot that you feel comfortable knowing you’re in good hands with State Farm.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Bill Farrar

Bill Farrar

March 24, 2026

5  out of  5
rating by Bill Farrar
"This agency has been and is very good to work with. They are quick to respond with answers to any questions and are pleasant to work with!"
We responded:
"Thank you, Bill! We truly appreciate your kind words and your support. We’re glad you’ve had a great experience working with our team at Kelli Swart State Farm—quick responses, clear answers, and a friendly, helpful process are what we aim for every day.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Lourdes Torres Lulu

Lourdes Torres Lulu

March 24, 2026

5  out of  5
rating by Lourdes Torres Lulu
"Jiair Nelson very professional and respectful agent, very satisfy.
Thank you so much"
We responded:
"Lourdes, thank you for your 5-star review. We agree Jiair is very professional and helpful. We look forward to helping you with your insurance needs."
Profile photo of Twilliamson

Twilliamson

March 23, 2026

5  out of  5
rating by Twilliamson
"I recently switched to State Farm and couldn’t be happier with my experience! Zach was fantastic to work with—quick, efficient, and made the whole process easy. On top of that, I’m saving a significant amount on my car insurance. Highly recommend!"
We responded:
"Thank you for sharing your experience! We’re so glad you couldn’t be happier after switching to State Farm—and it’s great to hear Zach was fantastic to work with. Quick, efficient service and making the process easy are exactly what we strive for, and we’re also happy you’re saving a significant amount on your car insurance.

We appreciate the strong recommendation!

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Becky Smith

Becky Smith

March 20, 2026

5  out of  5
rating by Becky Smith
"My husband and I just change our insurance to State Farm. Zach was friendly, knowledgeable and kept us well informed through the whole process!! We would highly recommend Zach and the rest of his Stare Farm coworkers to family and friends!!"
We responded:
"Becky, thank you so much for the great review! We’re glad your husband and you made the switch to State Farm, and we’re especially happy to hear Zach was friendly, knowledgeable, and kept you well informed throughout the entire process.

We truly appreciate your recommendation to your family and friends for your property and vehicle insurance needs.

Kelli Swart State Farm
#InsuranceLikeFamily#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of Sherry Flint

Sherry Flint

March 19, 2026

5  out of  5
rating by Sherry Flint
"Always respectful and quick to respond!! A+++++"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!

Kelli Swart State Farm
#CityofRogers #StateFarm #Carinsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #Likeagoodneighbor"
Profile photo of David Kovach

David Kovach

March 18, 2026

5  out of  5
rating by David Kovach
"If you are looking for a high quality, knowledgable insurance agent that provides the kind of friendly service and honest recommendations of coverage for home, auto, and life insurance, this is it! Everyone from answering the phones to support staff to agents really cares and is so friendly and helpful in every situation. I can’t say enough! They are all trustworthy and very informative to make the insurance process and decisions easy to understand and leaves the final decision to you. I hope you make time and have the opportunity to experience what we have found to be “The Best and Better Than All The Rest”."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that our team’s friendly service, honest recommendations, and dedication to making insurance easy to understand have made such a positive impact for you. At Kelli Swart State Farm, we truly believe in treating our clients like family and providing trustworthy support every step of the way. Your kind words motivate us to continue delivering the best in home, auto, and life insurance coverage here in Rogers and Otsego, MN. We appreciate your trust and look forward to serving you for years to come!

#InsuranceLikeFamily #CityofRogers #StateFarm #CarInsurance #HomeInsurance #LifeInsurance #RogersMN #OtsegoMN #LikeAGoodNeighbor

Kelli Swart
State Farm"